A request provided by the Customer instructing that a railcar(s) be delivered to a location other than the one indicated on the active Bill of Lading or forwarding instructions, that may trigger an alternate handling of the railcar(s) by the Railroad currently with possession. Diversions may only be applied when the railcar(s) is idle or at rest and/or at the sole discretion of the Railroad with possession of the railcar(s) in question.